GunsBet Privacy Policy

At GunsBet, we respect your privacy and are committed to protecting the personal data you share with us when you visit gunsbet.com, register an account, or use any of our services. This GunsBet privacy policy explains what information we collect, how we use it, who we share it with, and what rights you have regarding your data. By using our casino, you agree to the practices described below.

Who We Are

Our platform is operated by Novatrix SRL, a company registered under the laws of Costa Rica, registration number 3-102-893958, with its registered address in Province 03 of Cartago, County 07 of Oreamuno, Costa Rica. We hold an e-gaming licence issued by the Tobique Gaming Commission, licence No. 0000002. We at GunsBet act as the data controller responsible for the information collected through our website and mobile app.

Information We Collect

When you create an account or search for GunsBet casino login access, we collect the information necessary to verify your identity, process payments, and provide our games. We gather this data directly from you, automatically through your use of our site, and sometimes from third parties such as payment providers or identity verification services.

• We collect registration details, including your name, date of birth, address, email, phone number, and chosen currency
• We gather identification documents, such as government-issued photo ID, proof of address, and proof of ownership of your payment method, during our KYC process
• We record transaction history, including deposits, withdrawals, and bonus activity related to any GunsBet casino bonus code you use
• We track your gaming activity, including games played, stakes, and session duration, to improve our services
• We log technical data such as IP address, device type, browser, and operating system
• We store communications you send us through live chat, email, or our contact form

Information From Promotions and Bonus Codes

If you redeem a GunsBet bonus code, gunsbet casino promo code, or participate in our VIP programme, we collect the data needed to verify eligibility, apply wagering requirements, and prevent bonus abuse. Our VIP programme, which begins automatically at registration across seven levels from Lasso to War Cannon, also relies on activity data to determine your status and rewards.

How We Use Your Data

We use the information we collect for the following purposes:

• We process your registration and manage your GunsBet account, including features accessed through gunsbet login or our mobile app
• We verify your identity and age to comply with licensing and anti-money-laundering obligations
• We process deposits and withdrawals through methods such as Visa, Mastercard, Skrill, Neteller, and cryptocurrency
• We detect and prevent fraud, bonus abuse, and breaches of our restricted-countries policy
• We send you marketing communications about promotions, including free spins and reload offers, where you have consented
• We respond to your enquiries through our 24/7 live chat and support email
• We analyse gameplay data to personalise your experience and improve our game library

Legal Basis for Processing

We process your data on the basis of contractual necessity, to provide the services you request, including when you use a GunsBet casino bonus or access the Guns Bet casino platform. We also rely on legal obligations imposed by our licensing authority, our legitimate interests in preventing fraud and securing our platform, and your consent where required for marketing communications.

Sharing Your Information

We do not sell your personal data. However, we may share your information with:

• Payment processors, including Tronabriz Limited, which handles Paysafe transactions on our behalf
• Identity verification providers used during our KYC checks
• Regulatory authorities, including the Tobique Gaming Commission and EGIS, our alternative dispute resolution provider
• Game studios and platform providers who require data to operate specific titles or live tables
• Law enforcement agencies where required by law
• Professional advisors, such as auditors or legal counsel, where necessary

International Data Transfers

Because our operations are based in Costa Rica and our player base includes users from Germany, Canada, New Zealand, Finland, and Norway, your data may be transferred and processed outside your home country. Whenever we transfer data internationally, we take steps to ensure an adequate level of protection consistent with applicable data protection standards.

Data Retention

We retain your personal data for as long as your GunsBet account remains active and for a reasonable period afterward to comply with our legal, regulatory, and accounting obligations. If your account is closed, we may still retain transaction records and identification documents as required by our licence.

Cookies and Tracking

We use cookies and similar technologies to operate our website, remember your preferences, and analyse traffic. These tools help us recognise returning players searching for gunsbet casino login or browsing gunsbet casino bonus codes, and they allow us to measure the performance of our promotions. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect site functionality.

Security of Your Data

We implement technical and organisational measures designed to protect your information from unauthorised access, loss, or misuse. While we take data security seriously, no method of transmission over the internet is completely secure, and we cannot guarantee absolute protection.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding the personal data we hold about you:

• You can request access to the personal data we hold about you
• You can ask us to correct inaccurate or incomplete information
• You can request deletion of your data, subject to our legal retention obligations
• You can object to or restrict certain types of processing, including marketing
• You can request a copy of your data in a portable format
• You can withdraw consent at any time where processing is based on consent

To exercise any of these rights, you can contact our support team at [email protected], and we will respond in accordance with applicable law.

Restricted Jurisdictions and Age Requirements

We do not knowingly collect personal data from individuals under the legal gambling age in their jurisdiction. Our services are not available to residents of certain restricted countries, including the United Kingdom, United States, and several others listed in our terms. If you access our platform from a restricted location, we are not responsible for any resulting loss of funds or access.

Third-Party Links

Our website may contain links to third-party sites, including payment providers and game studios. We are not responsible for the privacy practices of these third parties, and we encourage you to review their respective policies.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will post the updated version on our website, and your continued use of GunsBet constitutes acceptance of the revised policy.

Contact Us

If you have questions about this privacy policy or how we handle your data, our support team is available 24/7 through live chat or by email at [email protected]. We are here to help with any concerns regarding your account, our GunsBet casino bonus terms, or your personal information.